“The single biggest problem in communication is the illusion that it has taken place.”
- George Bernard Shaw
Business is communication. There are no great leaders or good managers who are not effective communicators. They know that it is not about oratory skills alone, but about everyday communications – with teams, colleagues, peers, clients, regulators, suppliers – to name but a few stakeholders.
So much depends on getting communication right, whether it is setting goals for your team or motivating them, persuading a colleague to support a stretch goal, securing collaboration from other departments, delivering updates to senior management or even the Board, pitching to a client, negotiating with a supplier or sharing your vision for your department or company.
When it goes wrong, the misunderstandings that result can lead to lost time, conflicts and a shift in focus from the goals at hand. Hybrid working can further exacerbate the possibility of miscommunication – or, not being understood.
illumina Executive Coaching offers two pathways for Communications Coaching –
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